Cookie Policy

This Cookie Policy explains how Dexyplay Casino uses cookies and similar technologies when you visit our website (the “Site”). It describes what cookies are, why we use them, the types of cookies we may set or allow, and the choices you have to control them. This policy should be read alongside our other site notices and terms, including the information available on our homepage at Dexyplay Casino.

Cookies, explained in plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the Site recognize your browser, remember key details (like preferences), and support features such as secure login, fraud prevention, and performance monitoring.

We may also use similar technologies (for example, pixels, SDKs, local storage, and server-side logs). For simplicity, we refer to these as “cookies” throughout this policy.

Why we use cookies: what they do for you and for us

Cookies help us:

• Keep the Site running reliably and securely, including protecting accounts and detecting suspicious activity
• Remember choices you make, so you don’t have to re-enter information repeatedly
• Improve speed and stability by understanding what pages load slowly or generate errors
• Measure how visitors use the Site so we can improve navigation, content, and features
• Support marketing and promotional measurement, where permitted, to understand which offers or pages are useful to players

Some cookies are strictly necessary. Others are optional and may be used only if you consent, depending on your location and applicable law.

The cookie types you may encounter

We use different categories of cookies, each serving a specific purpose.

Essential cookies - the non-negotiables for core operation

Essential cookies are required for the Site to function. They support activities such as:

• Account sign-in and session management
• Security features, including protection against unauthorized access
• Load balancing and basic site functionality
• Consent management (remembering your cookie choices)

If you block essential cookies, parts of the Site may not work properly, and you may be unable to sign in or use certain features.

Functional cookies - saved preferences that make the Site feel smoother

Functional cookies help the Site remember your settings and preferences, such as:

• Language and region settings
• Display preferences
• Convenience features that reduce repetitive steps

Disabling these cookies may not break the Site, but it can reduce convenience and personalization.

Performance and analytics cookies - improving speed, stability, and usability

These cookies help us understand how the Site is used. They can collect information such as:

• Pages visited and time spent on them
• Click patterns and navigation paths
• Technical diagnostics (load times, errors, and device/browser details)

We use these insights to improve performance, fix issues, and make content easier to find. Analytics information is typically aggregated or pseudonymized where possible, but it may still be treated as personal data under certain laws.

Marketing cookies - measuring campaigns and keeping promotions relevant

Marketing cookies may be used to:

• Measure the effectiveness of ads and promotions
• Limit how often you see the same promotional message
• Understand what content or promotions are most useful

These cookies can be set by us or by third-party partners. Where required, we will ask for your consent before enabling them.

First-party vs third-party cookies

Cookies may be:

• First-party cookies - set by Dexyplay Casino and used to support Site features and measurement.
• Third-party cookies - set by service providers we use for analytics, security, fraud prevention, advertising measurement, or embedded content.

Third parties may process data according to their own privacy policies. We recommend reviewing those policies directly when available.

Third-party services that may place cookies

Depending on how the Site is configured at any given time, we may use third-party providers for services such as:

• Analytics and performance measurement
• Security monitoring and fraud prevention
• Advertising, attribution, and marketing measurement
• Customer support tools (for example, chat functions)

These providers may place cookies or similar technologies to deliver their services. We aim to use reputable partners and limit access to what is necessary for the service to operate.

Your cookie choices: consent, controls, and what to expect

Where required by law, we request your consent for non-essential cookies through a cookie banner or preference tool. You can usually change your cookie choices at any time by revisiting the cookie settings experience shown on the Site (when available).

If you choose not to allow certain cookie categories, some features may work differently. For example, you may see less relevant promotions, and we may have less insight into what improvements matter most to visitors.

Manage, disable, or delete cookies in your browser

Most browsers let you control cookies through their settings. You can typically:

• Block all cookies or only third-party cookies
• Delete existing cookies
• Set rules for specific websites
• Configure automatic deletion when the browser closes

The exact steps vary by browser and version. Check your browser’s help documentation for instructions. Keep in mind that clearing or blocking cookies can sign you out, reset preferences, and may affect how smoothly the Site performs.

Do Not Track and similar signals

Some browsers offer “Do Not Track” (DNT) or similar signals. Because there is no single industry standard for how to interpret these signals, the Site may not respond to DNT in a uniform way. We will continue to monitor regulatory guidance and may update our approach as standards evolve.

Data retention: how long cookies stay on your device

Cookies can be:

• Session cookies - deleted when you close your browser
• Persistent cookies - remain for a set period or until you delete them

Retention depends on the cookie’s purpose, your browser settings, and applicable legal requirements.

Policy updates - changes you should know about

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective date and may provide additional notice where required.

Questions or privacy requests

If you have questions about cookies or privacy on Dexyplay Casino, contact us at support@dexyplaycasino.com. You can also check our Help section for common questions and support options, including chat and FAQ, via our support page.